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Laser Warranty Information

FACTORY RECALIBRATION:

Scientech recommends that a complete calibration be performed annually to verify system accuracy. Please contact our Product Service Department at (800)525-0522 or (303)444-1361 or Fax (303)444-9229 or email inst@scientech-inc.com to arrange for a NIST traceable, factory calibration.

 

LIMITED WARRANTY:

All Scientech Laser Power and Energy Measurement Systems are warranted against defects in materials and workmanship for two (2) years from date of delivery. During the warranty period, Scientech will repair, or at its option replace at no charge, components that prove to be defective. The equipment must be returned, shipping prepaid, to Scientech's product service facility. This limited warranty does not apply if the equipment is damaged by accident or misuse or as a result of service or modification by other than a Scientech service facility. The foregoing warranty is in lieu of all other warranties expressed or implied including but not limited to any implied warranty of merchantability, fitness, or adequacy for any special incidental or consequential damages whether in contract, tort, or otherwise.

 

RETURNED GOODS PROCEDURE:

Should it become necessary to return any item to Scientech for any reason, please contact our Product Service Department at (800)525-0522 or (303)444-1361 or Fax (303)444-9229 or email inst@scientech-inc.com. When you call, please be ready to provide model number, serial number, and a description of the problem. Frequently we can provide self-help information which will eliminate the need for returning the unit(s). If equipment return is required, please pack the items in the original box and packing material. As an alternate, place the equipment in a snug-fitting box, and then pack that box in a larger box with at least four inches of packing material. Scientech does not assume responsibility for under packed items. Please include the name and phone number of the person we should contact regarding repair questions. Normally, products are repaired and shipped within 5 working days after their arrival at the product service facility. This is an average time and could vary depending on the workload.

 

Shipping address:       

  • Scientech, Inc.
  • Product Service Department
  • 5649 Arapahoe Ave.
  • Boulder, Colorado 80303 U.S.A.

 

DISPOSAL OF ELECTRICAL AND ELECTRONIC EQUIPMENT:

Scientech, Inc. recommends the following for disposal of electrical and electronic equipment:

  1. The best option is to reuse the equipment in its entirety.
  2. Where the equipment can not be reused in its entirety, priority should be given to reuse of its subassemblies and components.
  3. Where reuse is not appropriate, electrical and electronic equipment, including batteries, should be recycled according to local ordinances.
  4. Waste electrical and electronic equipment should never be mixed with municipal waste.